Case Name or Number *

How would you rate the quality of work?

• Unsatisfactory
• Needs Improvement
• Meets Expectations
• Exceeds Expectations

How would you rate your customer service experience?

• Unsatisfactory
• Needs Improvement
• Meets Expectations
• Exceeds Expectations

How would you rate your experience with billing/invoicing?

• Unsatisfactory
• Needs Improvement
• Meets Expectations
• Exceeds Expectations

How would you rate your overall experience with our lab?

• Unsatisfactory
• Needs Improvement
• Meets Expectations
• Exceeds Expectations

Did we provide testimony?

• Yes
• No

Are there services you need now or in the future that we are not currently providing?

• Yes
• No

How did you hear about us?

• Repeat Client
• Referral
• Internet Search
• Professional Meeting/Trade show/Presentation
• Other

Would you recommend us to others?

• Without Hesitation
• Most Likely
• Maybe
• Most Likely Not
• No

Did you know that we provide the following services? (Check box for "yes")

• Forensic Biology and DNA Typing
• Crime Scene Reconstruction
• Blood Stain Pattern Analysis
• Firearms and Tool Mark Examinations
• Bullet Trajectory Analysis
• Gunshot Residue Report Analysis
• Forensic Pathology Services – review of all death investigation related documentation
• Neuropathology Examinations

Please provide any comments or feedback you would like us to see.

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